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| Blogs > XHamburgDave > Older but no Wiser |
It is Official!!
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It is Official!! A*F*F* Does not have the worst IT support in the World  I know this may shock some of the users of this site, but it is true!! I posted last week about having trouble with my Online Banking here in the UK. I eventually managed to get into my account, and thought no more about it. This morning I needed to make a money transfer, so when I tried to log in I got a "Server Unavaiable, please try later" message, this is now 9 days that the Bank site has had problems! But it gets worse, the next time I tried to log in, I was told I neded to change my password, as I was trying to do this the site shut down my account and opened up another page with a Helpline Number. I rang the the number from my mobile phone, after waiting in a queue for over 20 minutes i eventually got through to a person. After explaining my problems to him he asked for my account number, he paused and seemed puzzled by the number. Then came the Hammer Blow, he didn't work for my Bank!! Years ago my Bank had been taken over, but both Banks kept there own identity, last year they had been split up again but had shared computer facilities. The IT problems started because my Bank was setting up their own IT dept. and transferring data from the shared facility. The phone number I had been given belonged to the old bank!! After a further 40 minutes queueing, I got through to my own Bank and got my transfer done  I will never complain about this site again  Please visit my Blog "Older but no Wiser"  |
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Please visit my Blog "Older but no Wiser"
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Oh man. There is nothing worse that having crappy IT from your bank...then you start worrying about the safety of your money!! Glad you got it worked out.  "Sometimes the most productive thing you can do is relax." – Mark Black
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4/30/2018 8:22 am |
Your bank and this site may use the same I. T. company...
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Whew! I'm glad it worked out in the end.  I think that irresponsible bankers should all be discredited!  blog on!
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That's terrible my love, SMH! What I don't understand is why this site messes with things that are fine... Please Visit My Blog MAMACITA38DD
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Oh Dave, I'm so sorry my friend my bank makes us change passwords every 6 months or so. I guess that's a good thing, as well as SS does too..I hope your day gets better.. Seduce the mind and see what a wonderful adventure the body will take you on.. 
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Glad you got it worked out my friend.  Visit my Blog  
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Morning T how are you? Yes, feel so sorry for the ladies affected. It reminds me of a comment, by Niel Armstrong I think it was. Sitting in the command module of the Apollo Rocket, "Here we are, sitting on top of the Worlds Biggest Rocket, built by the Lowest Bidder" Please visit my Blog "Older but no Wiser"
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